The protection of our Users’ privacy is particularly important to Donako. Therefore, all Users of are guaranteed high standards of privacy protection. Donako Spółka z Ograniczoną Odpowiedzialnością, as data Administrator, is committed to ensuring the security of the data provided by its Users.

The Administrator also aims to duly inform Users of their rights and obligations in relation to the processing of their personal data, especially in view of the content of the provisions on the protection of personal data set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter the “GDPR”). Therefore, in order to protect the privacy of the Website Users, in this document the Administrator shall inform the Users of the legal basis for the processing of personal data provided by the Users in connection with their use of the website (hereinafter the “Website”), the methods of collection, processing and protection of personal data, as well as Users’ rights.

The User is each natural person whose data is processed using the website or the electronic services available through the Website.

The Administrator of the personal data provided by the User on the website is Donako Spółka z Ograniczoną Odpowiedzialnością, Fabryczna 10, 53-609 Wrocław, NIP 8971780832, (hereinafter referred to as the “Administrator”).

Use of the Website by the User means that the User accepts that Administrator collects and uses his/her personal data in accordance with this Privacy Policy.

The Website User’s personal data is processed by the Administrator on the basis of his/her consent, and in some cases described herein, within the Administrator’s legitimate interest. The User has the right to withdraw his/her consent at any time. Withdrawal of consent does not affect the lawfulness of processing that was carried out on the basis of consent before its withdrawal.

In the event that this Privacy Policy is amended, and the User continues to use the Website, this shall be deemed to constitute consent to the current terms of the Privacy Policy.


Method of obtaining personal data
The Administrator obtains personal data directly from the User through the Website, by means of features and communication tools available therein and sending messages to the Administrator via them.

The User’s provision of personal data is voluntary.

Types of personal data processed
The Administrator collects the following personal data concerning the User via the Website:

Name and surname;
Email address;
Telephone number;
Message content;
Subject of the message;
Company name.

The way in which the Administrator processes data pertaining to the User depends on the way in which the User uses the Website and the features available therein. The Administrator processes the User’s personal data for the following purposes:

Communication with the User.
The Administrator uses the User’s personal data in order to communicate with him/her in a personalised manner. The information communicated to the User concerns the products or services offered, personal data security, network updates and reminders, but also recommended products and services from the Administrator or its partners. Communication with the User also concerns User support. Personal data are used to help the User, solve technical problems and respond to his/her complaints or claims.

The Administrator may process the User’s personal data obtained via the Website for the following purposes also:

in order to conclude and fulfil a possible agreement between the User and the Administrator and to serve the User as the Administrator’s customer in accordance with Article 6(1)(b) of the GDPR;
to carry out financial settlements with the User who is a customer of the Administrator by virtue of concluding a possible agreement between the parties, as well as possible vindication of claims from the User who is a customer within the Administrator’s legitimate interest in accordance with GDPR art. 6 section 1 point f) and to fulfil the Administrator’s legal obligations towards the tax authorities on the basis of separate regulations in accordance with GDPR art. 6 section 1 point c)
in order to carry out the Administrator’s marketing activities within the framework of the Administrator’s legitimate interest as defined in Article 6(1)(f) of the GDPR, as well as in accordance with the declarations of will concerning the marketing communication submitted to the Administrator. Consents granted for marketing communications (e.g. for sending commercial information by email or telephone contact for direct marketing purposes) may be withdrawn at any time, without affecting the legality of the processing performed on the basis of consent before its withdrawal;
in order to fulfil the Administrator’s legal obligations towards the User set out in the GDPR, within the meaning of Article 6(1)(c) of the GDPR.

The User’s personal data are not passed on by the Administrator to third parties.


User’s rights
At each stage of the processing of his/her data, the User is provided with a number of rights that allow him/her to access his/her data, verify the accuracy of the data processing, correct the data, as well as object to the data processing, request deletion of the data, the restriction of the data processing or transfer of the data.

Should the User wish to exercise his/her rights as the subject of the personal data, he/she may contact the Administrator using the following contact details: Donako Spółka z Ograniczoną Odpowiedzalnością, Fabryczna 10, 53-609 Wrocław, This email address is being protected from spambots. You need JavaScript enabled to view it..

The right to lodge a complaint to the supervisory authority
The User whose personal data is processed by the Administrator has the right to lodge a complaint to the supervisory authority competent in matters of personal data protection (the Chair of the Office for Personal Data Protection).

The Administrator hereby declares that while using the Website, short text files called “cookies” are stored in the User’s end device. Cookies contain such information as the User’s IP address, the name of the website from which they originate, the time of their storage on the User’s end device, a record of parameters and statistics and a unique number. Cookies are directed to the Website server by means of the web browser installed on the User’s end device.

Cookies are used on the Website in order to:
maintain the technical accuracy and continuity of the session between the Website server and the User’s final device;
optimise use of the Website by the User and adjust the way it is displayed on the User’s end device;
ensure security of use of the Website;
collect statistics on visits to the Website pages supporting improvement of their structure and content;
display advertising content on the User’s end device which is optimally suited to his/her preferences.

There are two types of cookies used on the Website: “session” and “permanent”. “Session” cookies are files which are subject to automatic removal from the Website User’s end device after he/she has logged out from the Website or after leaving the Website’s pages or after closing the Internet browser. “Permanent” cookies are stored on the User’s end device for the time specified in the cookies parameters or until their removal by the User. “Permanent” cookies are installed in the User’s end device only with his/her consent.


The Administrator declares that:
Internet browsers by default accept the installation of cookies on the User’s end device. Each Website User can at any time make changes to the cookies settings in their Internet browser in such a way that the browser automatically blocks cookies or informs the User each time they are placed on their end device. Detailed information on the possibility and methods for managing cookies is available in the settings of the Internet browser used by the Website User.
Restricting the use of cookies by a User may adversely affect the accuracy and continuity of the provision of Services on the Website.

Cookies installed on the Website User’s end device may be used by advertisers or business partners working with the Administrator.
Cookies may be considered personal data only in connection with other data identifying identity, provided to the Administrator by the User while using the Website.
Only the Administrator has access to the cookies processed by the Website’s server.
If a User does not agree to the storage and delivery of the information in cookies, he/she can change the cookie policy by means of his/her Internet browser settings.


Personal data security
The Administrator takes appropriate measures to ensure the security of the User’s personal data. Secure use of the Website is ensured by systems and procedures protecting against access and disclosure of the data to unauthorised persons. Moreover, the systems and processes used by the Administrator are regularly monitored in order to detect possible threats. The personal data obtained by the Administrator is stored in computer systems, access to which is strictly limited.

Storage of personal data
The period for which the Users’ personal data is stored depends on the purposes of the data processing by the Administrator.
The Administrator shall store personal data for such a period as is necessary for the achievement of specified purposes, i.e:
for the duration of the Administrator’s business activities.
In each of the above cases, after the expiry of the necessary processing period, the data may be processed only for the purpose of asserting claims against the background of the relations between the parties until the final settlement of these claims by legal means.
Changes to the Privacy Policy
In order to update the information contained in this Privacy Policy and to ensure that it complies with applicable law, this Privacy Policy may be amended. In the event of changes to the content of the Privacy Policy, the date of its update indicated at the end of its text shall be changed. In order to obtain information on how to protect personal data, the Administrator recommends that Users regularly read the provisions of the Privacy Policy.

Contact information
For any information regarding this Privacy Policy, the User may contact the Administrator: Donako Spółka z Ograniczoną Odpowiedzalnością, Fabryczna 10, 53-609 Wrocław, at the following contact details: This email address is being protected from spambots. You need JavaScript enabled to view it..

It is also possible to contact us by ordinary mail at the address: Fabryczna 10, 53-609 Wrocław.

This document was last updated on 27.09.2021.